The FileCap Office 365 add-in can be installed using the manifest file, which can be downloaded from the"Add-ins and apps" page under "Web Outlook."

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There are two options for installing the FileCap Office 365 add-in, per user or for the entire organization, both of which are explained below.

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Note: Changes made within Exchange/Office 365 are not implemented immediately in all situations. As a result, sometimes the add-in may not be visible for some time after installation. Source: The following Microsoft article.

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Install by user (via Outlook Web Access)

1. Login with your email account to https://outlook.office365.com
2. Create a new email and click on the icon with the 3 dots at the bottom.
3. Then choose the "My plug-ins" option.
4. In the screen that appears, go to "My Add-ons".
5. At the bottom right, click "Add custom add-in" and then "Add from file..."
6. Locate the manifest file downloaded from the FileCap Admin Portal and click "Open."
7. On the next screen, select "Install."

After the installation is complete, you can verify that the FileCap add-in is working by following the steps below at "Check the add-in in OWA."

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Install for entire organization (via the Exchange Admin Center)

Follow the following steps to install the FileCap Office 365 add-in through the Exchange admin center:

1. Login to the Microsoft Admin Center - Add ins
2. Click on "Deploy Add-In"
3. Click "Next" and choose "Upload custom apps"
4. Choose "Upload manifest file (.xml) from device"
5. Select the downloaded manifest.xml file.
6. Click on "Upload"
7. When the application is added select whether the application should be available to all users and whether it should be automatically enabled for all. Here you can also set whether the add-in is disabled by the end user

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Check the add-in in OWA

To test the operation of the add-in, the following steps can be performed:

1. Log in to the mailbox
2. Create a new email
3. Click on the FileCap icon at the bottom
4. The FileCap add-in will open on the right side of the screen.

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Is the add-in not available to users?

1. Create a new email
2. Click the 3 dots at the bottom of the add-in ribbon and click "Get Add-ins."
3. Go to "Admin-managed"
4. Click "Add" to make the FIleCap add-in available.
5. Follow the steps under "Check the plugin in OWA" to verify that the add-in loads correctly.

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The add-in is not showing on new emails?

If the add-in is not displayed by default when creating new emails, the following steps can be taken.

1. Click "View" at the top and choose "View settings."
2. Go to "Mail" -> "Customize actions."
3. Select FileCap under "Message Surface" and "Toolbar."
4. Create a new email, by default the FileCap add-in should now be displayed.
5. Follow the steps under "Check the add-in in OWA" to verify that the add-in loads correctly.