The FileCap Office 365 plug-in can be installed using the manifest file, which can be downloaded from the"Plugins and apps" page under "Web Outlook."

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There are two options for installing the FileCap Office 365 plugin, per user or for the entire organization, both of which are explained below.

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Note: Changes made within Exchange/Office 365 are not implemented immediately in all situations. As a result, sometimes the plug-in is not visible until some time after installation. Source: The following Microsoft article.

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Install by user (via Outlook Web Access)

1. Login with your email account to https://outlook.office365.com
2. Create a new email and click on the icon with the 3 dots at the bottom.
3. Then choose the "My plug-ins" option.
4. In the screen that appears, go to "My Add-ons".
5. At the bottom right, click "Add custom add-in" and then "Add from file..."
6. Locate the manifest file downloaded from the FileCap Admin Portal and click "Open."
7. On the next screen, select "Install."

After completing the installation, you can verify that the FileCap plugin is working by following the steps below at "Check the plugin in OWA."

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Install for entire organization (via the Exchange Admin Center)

Follow the following steps to install the FileCap Office 365 plug-in via the Exchange admin center:

1. Login to the Microsoft Admin Center - Add ins
2. Click on "Deploy Add-In"
3. Click "Next" and choose "Upload custom apps"
4. Choose "Upload manifest file (.xml) from device"
5. Select the downloaded manifest.xml file.
6. Click on "Upload"
7. When the application is added select whether the application should be available to all users and whether it should be automatically enabled for all. Here you can also set whether the add-in is disabled by the end user

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Check the plug-in in OWA

To test the operation of the plug-in, the following steps can be performed:

1. Log in to the mailbox
2. Create a new email
3. Click on the FileCap icon at the bottom
4. The FileCap plug-in will open on the right side of the screen.

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Is the plug-in not available to users?

1. Create a new email
2. Click the 3 dots at the bottom of the add-in ribbon and click "Get Add-ins."
3. Go to "Admin-managed"
4. Click "Add" to make the FIleCap plug-in available.
5. Follow the steps under "Check plugin in OWA" to verify that the plugin loads correctly.

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The plug-in is not displayed on new emails?

If the plugin does not display by default when creating new emails, the following steps can be taken.

1. Click "View" at the top and choose "View settings."
2. Go to "Mail" -> "Customize actions."
3. Select FileCap under "Message Surface" and "Toolbar."
4. Create a new email, by default the FileCap plug-in should now appear.
5. Follow the steps under "Check the plugin in OWA" to verify that the plugin loads correctly.