FILECAP RESELLER CASE INTERSTROOM

ABOUT INTERSTROOM:

Interstroom is an ICT service provider that provides internet connections, VoIP telephony, Cloud services and system management to companies and organizations. Marc ter Bogt, sales manager at Interstroom: “Our customers are located in different segments. They are self-employed and small and medium-sized businesses, but also organizations that are active nationally or globally. Despite their diversity, they have one thing in common: they all want a good solution and honest advice. That is what we provide them. ”

INDUSTRY:

IT services

BUSINESS BENEFITS:
  • The product is intuitive so that employees use it automatically
  • Affordable and quickly available
  • Assurance that your data is sent GDPR-compliant
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THE CHALLENGE

In 2017 it became clear to many companies and organizations that the privacy law GDPR was a driver of awareness. Before then documents with sensitive data could still be sent by mail. From May 2018 the GDPR is maintained. All data with privacy-sensitive information must be stored, processed and sent securely. As a result, companies are looking at their customer data in a different way.

Marc ter Bogt: “Every company sometimes sends sensitive information, whether you are self-employed or a large company. Customers used email, solutions such as Dropbox, Box.com or WeTransfer. These are all very nice services. But you do not know with certainty where the data is located. More importantly, does the data really disappear when the link to the file has expired? You cannot control it and you must assume that it is really destroyed. Last year, a number of customers asked us the question: how can we comply with the GDPR when it comes to filesharing, can you give advice on this? Through a reseller we came into contact with FileCap. We started testing the product thoroughly. Initially for customers, but we soon saw the power and added value of FileCap and that it is also very suitable for our organization. ”

THE FILECAP SOLUTION

According to Ter Bogt, the safety of an IT environment depends on the employees within a company. “Only when a product is user-friendly employees actually start using it. It was therefore very important to us that the product is easy to explain and accessible so that employees use it automatically. FileCap has understood that very well. The product is intuitive and complete. You can send files via a web portal, but also via email, for example with the Outlook plug-in. The handy plug-ins for Windows and Apple computers also ensure that FileCap can be used quickly with just a few clicks. In addition, you cannot only send a file encrypted, but also send an invitation by email to an external person with the request to send files via the secure FileCap environment. This way safety works in two directions. “

Minimum investment, maximum security guaranteed
Marc ter BogtSales manager at Interstroom

Interstroom not only offers FileCap as an on-premise solution, but also as a service. “We have clients who do not have a server themselves because they have completely transferred to the cloud “, according to Ter Bogt. “For them we have a FileCap cloud service that is just as safe as a locally operating solution. The files are also sent via an ssl connection, are complete encrypted and are only available to the recipient. The recipient can download the files or needs to enter an additional PIN code if the sender has added an extra security layer. The sender indicates how often he expects to use FileCap and how many days the data must be stored. FileCap.cloud is based on ‘fair use’ and has an attractive rate that appeals to many customers. It is a minimum investment with maximum security. ”

Interstroom as a company also uses FileCap. Ter Bogt: “Of course we strive to meet the best possible GDPR compliancy. Via FileCap we send large files and we send passwords and login data from servers, iVoIP telephone exchanges. We also use the solution to request personal data when we arrange VoIP SIM cards for the customer. And if a FileCap user accidentally sends a file with privacy-sensitive information to the wrong person, there is no immediate  problem. The email can be retreated with just one click. Of course this has to be done quickly.

Ter Bogt is very satisfied about the cooperation with Contec, developer and supplier of FileCap. “It is a product that can easily be offered as a service to our customers to comply with the privacy legislation. But Contec also listens to what our Filecap.Cloud customers want. Recently there was a company that asked whether FileCap also had a French version. Contec  immediately started working on this and now FileCap is available in more languages. This way Contec invests in us, the product and our customers. This makes it an optimal cooperation. “

CURIOUS TO KNOW WHAT USERS AND RESELLERS SAY ABOUT FILECAP?

OUR SATISFIED FILECAP USERS AND RESELLERS

WOULD YOU LIKE TO KNOW MORE ABOUT THE BENEFITS OF FILECAP FOR YOUR ORGANIZATION?

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