FILECAP USER CASE ATAG BENELUX

ABOUT ATAG BENELUX:

ATAG Benelux is a leading supplier of kitchen equipment and sells kitchen appliances of the brands ATAG, Pelgrim and ETNA. The sale of kitchen appliances runs through kitchen and
electrical subjects and via the kitchen industry. The company believes that innovation is very important: it responds to new developments and offers different customer-oriented service concepts. ATAG currently has more than 500 employees.

INDUSTRY

Kitchen industry

BUSINESS BENEFITS:
  • FileCap is simple and quickly to install by the IT department
  • FileCap is ver user friendly, partly thanks to the Outlook plugin
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THE CHALLENGE

ATAG Benelux regularly sends files that contain sensitive information such as financial data or passwords. For this both mail and public share services, such as WeTransfer, were used. Due to the fact that the GDPR came into effect this is no longer possible. The introduction of this new law was a good reason for the IT department to put things in order. Gerben Wolsink, the team leader system administrator: “We prefer to send documents with information that is not meant for everyone’s eyes as safely as possible. As an administrator you must keep a grip on what is happening, it is important that you know for sure that information is sent and received safely. The need for an easy and central file-sending system already existed a few years. The new law gave us the necessary push to take action and look for a safe file sharing environment. ”

THE FILECAP SOLUTION

“Even before the GDPR came into effect, we wanted the new system to be implemented. In 2017 we looked at multiple products, one of them was FileCap. At the Infosecurity exhibition I had already seen a FileCap demonstration that made me very enthusiastic about this solution. The folder was even at the bottom of my drawer, so it was a logical step that we applied for a test license. Of course we observed it very well and placed it in a test environment. Not only did we investigate whether or not the product is indeed safe and easy to install. The user test panel of 10 employees also used FileCap for two months and gave us their feedback about how they experienced this. 500 employees work at ATAG. It is very important that the product is user-friendly, because if nobody uses it there is no reason to buy it. Fortunately, the panel was unanimously positive. “

FileCap is very intuitive, employees can start immediately with it
Gerben WolsinkTeam leader system administrator at ATAG Benelux

FileCap was installed by the IT team in April 2018. “That was not difficult, we had it up and running within half an hour. Thereafter we have informed all personnel and send out a user manual. FileCap is very intuitive, so many employees needed to only to see it once to start working with it. The Outlook plugin from FileCap makes it easier to secure an attachment that is forwarded by mail than by using WeTransfer for example. This shows us that the product is just right. “

CURIOUS TO KNOW WHAT USERS AND RESELLERS SAY ABOUT FILECAP?

OUR SATISFIED FILECAP USERS AND RESELLERS

WOULD YOU LIKE TO KNOW MORE ABOUT THE BENEFITS OF FILECAP FOR YOUR ORGANIZATION?

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